1. Program Description

By providing your phone number through our website, referral partners, or direct conversations, you agree to receive SMS and/or MMS messages related to roof inspection scheduling, reminders, and service coordination. Message frequency varies based on your inspection status and follow-up needs.

2. Consent & Eligibility

• You must be at least 18 years old and the authorized user of the phone number provided.
• Opting in requires an explicit request for an inspection (via form submission, phone call, or referral) and acknowledgement that we may contact you by text.
• You may not enroll another person without their consent.

3. Message Frequency

• Typical flow: initial confirmation, scheduling follow-up, reminder/reschedule notices, and post-appointment follow-up if needed.
• Message frequency varies and depends on your interaction with our team.

4. Charges

Message and data rates may apply according to your mobile plan. You are responsible for any charges from your carrier.

5. Opt-Out & Support

• STOP: Reply “STOP” to any message to cancel. You will receive a confirmation text and no further Program messages will be sent unless you opt in again.
• HELP: Reply “HELP” for assistance, or contact us directly via hello@highdefinitionroofing.com / (555) 123-4567.
• Opting out of the SMS Program does not stop other communication channels you have consented to (email, phone calls) unless you request otherwise.

6. Privacy

Your information is governed by our Privacy Policy. We do not sell personal data. We share information only with service providers needed to deliver the Program or comply with legal obligations.

7. Service Providers & Carriers

Messages are delivered via third-party vendors (e.g., Twilio). Wireless carriers are not liable for delayed or undelivered messages. We are not responsible for service interruptions or errors outside our control.

8. Changes to the Program

We may modify, suspend, or terminate the Program at any time. If changes are material, we will notify you via text or by updating this page. Continued participation after changes are posted constitutes acceptance of those changes.

9. Disclaimer of Warranties

The Program is provided “as is” and without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We do not guarantee that messages will be delivered error-free or without interruption.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages arising from your participation in the Program. Our aggregate liability will not exceed the amount you paid (if any) for the Program, which is typically $0.